Google Integrates Live Fleet Data with Searchable GIS Mapping

A hot topic in BI is the integration of GIS data and business intelligence facts / metrics realtime, in a “zero latency” environment. The opportunities for supply chain management optimization, shipping management, customer service, and sales support are powerful.

It’s a bit mind boggling – in cities across the U.S., google shows you the live locations of any cabs or shuttles near your address, refreshed each five minutes. You then click on the icon representing the closest cab, and a the number to call pops up for you. Google’s FAQ for Ride Finder follows, but here’s an image for the GIS interface. Click on the image, and you’ll see a different set of “pushpins” representing the cabs as they travel around.

Google Ride Finder Help Text
Are you looking for a ride to an airport, theater, party, store, work or any place else? Do you feel like finding the right company is a bit of a shot in the dark? Worried about getting picked up in a timely fashion or whether the company has vehicles in the area?

With Google Ride Finder, you can search for taxis, limousines and shuttles and make better decisions by seeing the exact location of vehicles in your area. Just enter a zip code, the name of a city or even a specific address. You will get a map showing the companies and where their vehicles are located.

Frequently Asked Questions

1. How does Google Ride Finder work?
Google Ride Finder takes a new approach to helping users find a ride: showing you where the vehicles are. We work closely with a variety of companies to get this information, then we present it in the form of a map of your area, complete with little balloons (color-coded by company) to represent each vehicle’s up-to-date location. Based on this info, you then just call the provider you’ve chosen to reserve a ride.

2. How up to date is the information?
We work to get the most up to date information we can. Most of our information is less than 5 minutes old.

3. Am I seeing only available vehicles?
Ride Finder handles a variety of vehicle types: taxis, limousines and shuttles. We work to show you which vehicles are available for hire. Note, however, that in some cases, “available vehicles” might already have passengers (in the case of shared-ride services).

4. I see a vehicle close by, will that vehicle be dispatched to me?
The dispatching of vehicles is a complicated process which varies greatly from city to city and company to company. The company you contact may choose to send an alternate vehicle. When you speak with a specific dispatcher, he or she should be able to give you the most accurate information on your estimated pick up time.

5. Does Google Ride work everywhere?
For now, Ride Finder is a beta product which is only available in a few metro areas in the United States. As we develop and improve this service, we plan on expanding it to locations throughout the U.S. and other parts of the world.

6. Does Google Ride monitor the location of individual users?
No, Google Ride Finder doesn’t identify passengers in any of the vehicles we display through our service.

7. How do I get my business’s cabs, shuttles, limousines or other vehicles to show up on Ride Finder?
To inquire about adding your business to Google Ride Finder just complete this short form.
For information about adding your web site to Google, please review Google Information for Webmasters.


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